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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Southgate Doors Inc

October 22, 2025

5  out of  5
rating by Southgate Doors Inc
"Ryan was very friendly, helpful and informative. Completely happy with the staff of Heath Johnson - Bartlett office."
We responded:
"Thank you so much for your review! Please don’t hesitate to let us know if we can help in any way. We appreciate your business!!"
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Nikki Tucker

October 17, 2025

5  out of  5
rating by Nikki Tucker
"Best customer service around and have all the coverage you could ever imagine for auto, life, home, business, etc. Mrs. Jones is always happy to help and puts a smile on my face💙"
We responded:
"Thank you! We really appreciate your kind words and Jake says Hello!!!"
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Ashley Lara

October 17, 2025

5  out of  5
rating by Ashley Lara
"I had such a great experience working with Natalia! She helped me get car insurance and went above and beyond to find every discount and way to lower my price, especially since I’m a student. She was friendly, and I really appreciate how much effort she put into helping me save money. Definitely recommend her to anyone looking for car insurance!"
We responded:
"Than is great news to hear!! Thank you from all of us, especially Natalia!!"
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Fabian Mujica

October 17, 2025

5  out of  5
rating by Fabian Mujica
"Excelente"
We responded:
"Thank you!"
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Naturu AlcJones

September 18, 2025

5  out of  5
rating by Naturu AlcJones
"Great Service and Amazing staff!"
We responded:
"Thank you for the five-star review and kind words. We truly appreciate your support and for trusting State Farm with your insurance needs. We look forward to working with you for many years to come!"
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Deka Mohamed

September 4, 2025

5  out of  5
rating by Deka Mohamed
"Hey I'm glad I switched my old insurance I was paying much more than what I have to pay now and I only had liability,I recommended anybody who's looking for insurance check out state farm insurance, and the customer service person was very friendly ,I speak with Health Johnson, he was helpful to me he was telling me all that stuff I can get discount for ."
We responded:
"Thank you so much for your kind review! We really appreciate your business and we are here to help you any time you need us!"
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Valeria Lara

September 3, 2025

5  out of  5
rating by Valeria Lara
"Natalia is always very kind and serves me in the most friendly way."
We responded:
"Thank you Valeria! We really do try and help in any way we can so please let us know if you ever need anything."
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Huntsville Country Club

August 28, 2025

5  out of  5
rating by Huntsville Country Club
"Jason at state farm did an awesome job with setting me up with a reasonable timely quote ! He reached out to me and save d me a few bucks. He’s definitely an asset to the company."
We responded:
"Thanks for the kind words for “Jason at State Farm”! We are all here to help in any way we can. We appreciate your business and Jason says thanks for the review!!"
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Jeffrey Hunter

August 15, 2025

5  out of  5
rating by Jeffrey Hunter
"This was my first time ever being involved in an accident and it happened when an uninsured motorist hit me on the passenger side. The very first person went to see was my agent with State Farm, Natalia. From the start, she took care of everything and made the entire claims process simple and stress-free. She guided me step-by-step, told me exactly what I needed to do and even arranged a rental car for me. Natalia and State Farm truly went above and beyond. I’ve had opportunities to switch to other insurance providers, but the main reason I stay with State Farm is because of her. Thank you, Natalia, for always being there for me and my family and for making a difficult situation so much easier."
We responded:
"Thank you so much for your review and we are glad you are doing well after the accident! We love Natalia, she does a great job helping our clients. We appreciate you and we are always here to help! "
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Amanda Peck

August 4, 2025

5  out of  5
rating by Amanda Peck
"Always friendly and eager to help. Fantastic staff"
We responded:
"Thank you for the review! We really appreciate your business and are always here to help!"
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Balbina Gonzalez

July 30, 2025

5  out of  5
rating by Balbina Gonzalez
"Buena oficina, respondieron todas mis preguntas. Linda fue muy amable y ayudo a mi hija tambien. Recomendado al 💯"
We responded:
"Thank You!!"
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Yani Hidalgo Gonzalez

July 30, 2025

5  out of  5
rating by Yani Hidalgo Gonzalez
"I love this office, Linda and Lacy were able to help me with everything i needed."
We responded:
"Thanks for the nice review! We are always there to help and really appreciate your business!"
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Katherine Hayes

July 22, 2025

5  out of  5
rating by Katherine Hayes
"Melissa is so so nice, she explained everything to me she was very respectful and I found myself saying to myself Melissa is so down to earth and she knows her job. Melissa is so helpful. Excellent job Melissa you got me signed up today."
We responded:
"Thank you so much for the kind words about Melissa! She really works hard to help our customers in anyway she can. We appreciate you and please don't hesitate to let's know when or if you need us anytime!"
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Diego Silva

July 6, 2025

5  out of  5
rating by Diego Silva
"Siempre que tengo una duda o cualquier pregunta, Natalia me soluciona, es muy atenta, muy cordial y siempre con una sonrisa. Muchas gracias!!!"
We responded:
"Thank you for kind review! Natalia is a great team member and always here to help!"
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Mari Butto

July 3, 2025

5  out of  5
rating by Mari Butto
"La experiencia con Natalia ha sido muy buena, es atenta y se toma el tiempo para explicar las dudas."
We responded:
"We love Natalia!! Thanks for the kind review!"
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James Stegall

June 20, 2025

5  out of  5
rating by James Stegall
"Called and spoke with Ryan about a quote for auto insurance. He was very helpful and answered any and all questions I had. Would recommend speaking with him"
We responded:
"Thank you so much for the kind words.We are always here to help!"
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Samanta Sosa

June 20, 2025

5  out of  5
rating by Samanta Sosa
"Ryan was a very helpful agent to talk to. He is very patient and responds to all questions with much care. I would recommend speaking with Ryan!"
We responded:
"Thanks you so much, Ryan loves your review!!!"
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Marina Hernandez

June 19, 2025

5  out of  5
rating by Marina Hernandez
"I had one of the best experience with RYAN!! He’s the best insurance agent ever!! Amazing customer service!! Best advice!! And he’s very professional. Thank you so much for helping me out."
We responded:
"Ryan does a great job helping our customers! Thank so much for the nice review and feedback back!"
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Analia Flores

June 19, 2025

5  out of  5
rating by Analia Flores
"Natalia ha sido una excelente asesora de seguros, atenta, atinada, acertada y muy cercana. La recomiendo 100%"
We responded:
"Thank you so much!!"
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Summer Molina

June 18, 2025

5  out of  5
rating by Summer Molina
"Ryan is very professional and was able to answer all of the questions I had about switching over to State Farm! I recommend reaching out to him for any of your insurance needs"
We responded:
"Thank you very much for your review and welcome to State Farm! "
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Juan Rios

June 18, 2025

5  out of  5
rating by Juan Rios
"The best agent siempre disponible y con la información que requiero"
We responded:
"Thank you very much and please let us know anytime if you need anything!"
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Katherine Avedician

June 18, 2025

5  out of  5
rating by Katherine Avedician
"Ryan was excellent!! Very professional and friendly. He gave me great advice with different customized options!"
We responded:
"Thank you! We appreciate your business and are here to help you anytime you need us! "
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Hardy Adham

May 21, 2025

5  out of  5
rating by Hardy Adham
"Mrs. Lacy Scarbrough was amazing! She is very experienced, patient, and kind. She truly goes above and beyond to help you and will do her best to find the right solution for your needs. Highly recommend her if you're looking for excellent service and genuine care."
We responded:
"Thank so much for the review! Lacy does a great job! Call us anytime and we appreciate your business."
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Tadeo NGUYEN

January 30, 2025

1  out of  5
rating by Tadeo NGUYEN
"Your answer: Lacy Scarbrough 09:03 (13 giờ trước) đến Melissa, Heath, tôi Good morning Mr. Nguyen, I wanted to make sure you received this. I sent this yesterday in reply to your State Farm.com email to our office. Your auto policy terms runs from 7/27/24-1/27/25. You had requested to cancel in 7/27/24 and then requested to reinstate the policies 9/6/24. The cancelled policies were reinstated with time out of force from 7/27/24-9/4/24 with the same term period, not rewritten. The payment you made on 9/4/24 paid the policies through to renewal on 1/27/25. You now have a bill due for the 6 month renewal for 1/27/25-7/27/25. The two auto policies are on a monthly billing account. You can pay for the 6 month period if you prefer. When I cancelled my policy, my policy was terminated so you don't cover my vehicles it mean I don't have to pay the premium, when I come back I only pay from the day of the new contract in valid. It so ridiculous that I have to pay on the days you don't cover for me, it is the trick"
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Jessica Canizalez

November 24, 2024

5  out of  5
rating by Jessica Canizalez
"Ella es la mejor ! Muy buena en servicios , Comunicación , soluciones !! Muchas gracias !"
We responded:
"Thank you! We appreciate your business!!"