State Farm® Insurance Agent Heath Johnson

"I have been with this insurance company for 3 years. On July 6, 2022 I received a text message from Melissa, despite me asking not to text, to call only. However, they texted about a “possible driver” in my household. I called and asked what was the text message regarding? They stated it was about my son, “something popped up on him” I asked her what do mean something popped up? She asked did he get a license? I told her you’re a insurance company you could tell if he received a license. I informed her my son received a ID over a year ago, however he doesn’t have a license nor a permit! She said ok that’s all I need to know! However Melissa failed to informed the underwriting company of this and I was dropped because they said “ I failed to provide a driver record for my son, which doesn’t even have a driver’s record! I wouldn’t recommend this Agent to no one! I will be filing a formal complaint as well."

"Thank you Natalia Alcantara, always takes the extra mile and the time to help me and my family with any of questions or needs. She will go beyond her time and effort to make things happen, so she make sure I understand everything plus I feel easy and comfortable asking questions. She recommend insurance with furthermore advice, to my friends and family I will recommend Natalia Alcantara THANK YOU again for taking the time to help me understand the meaning of insurance and policies leave us such peace of mind, Natalia you are wonderful person that recognizes our needs We are glad to have your assistance for the insurance and look forward to keeping working with you for years to come!"

"(Translated by Google) I have been handling various insurance policies for several years and my adviser Natalia Alcantara is very professional and specific when explaining the policies (Original) Manejo desde hace varios años varias pólizas con el seguro y mi asesor natalia alcantara es muy profesional especifica al explicar las póliza"

"(Translated by Google) Thank you for the support and great professionalism in the required moments, excellent service and attention, especially from Natalia Aicantra (Original) Gracias por el apoyo y gran profesionalismo en los momentos requeridos,excelente servicio y atención especialmente de Natalia Aicantra"

"(Translated by Google) My service agent Nathalia is excellent since she knows and offers very well the services and benefits of having State Farm, I am pleased to be accepted as your client since you have provided me with very good support and accompaniment with my insurance processes (Original) Mi agente de servicio Nathalia es excelente ya que ella conoce y ofrece muy bien los servicios y beneficios de contar con State Farm, me agrada ser aceptado como cliente de ustedes ya que me han brindado muy buen soporte y acompañamiento con mis procesos de seguro"

"Thanks for this marvelous team you have. The best thing ever happen to me in Memphis Tn. I found the best agent, and the one who speaks my mother language, so, everything has been so perfect with Natalia Alcantara. She is so kind and has the perfect way to know and explain how things are, and in the other hand, she helps you to make everything so smooth. Thank you Natalia, for your attention and time. Thanks State Farm, for your special team."

"The experience I had with Melissa Bullock was so easy. She was knowledgeable and treated my family like her family. This State Farm office beat our USAA quotes and worked with us until our quotes were exactly what we wanted. We highly recommend them and know their insurance for our home and vehicle are of the highest quality."