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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeffrey Hunter

Jeffrey Hunter

August 15, 2025

5  out of  5
rating by Jeffrey Hunter
"This was my first time ever being involved in an accident and it happened when an uninsured motorist hit me on the passenger side. The very first person went to see was my agent with State Farm, Natalia. From the start, she took care of everything and made the entire claims process simple and stress-free. She guided me step-by-step, told me exactly what I needed to do and even arranged a rental car for me. Natalia and State Farm truly went above and beyond. I’ve had opportunities to switch to other insurance providers, but the main reason I stay with State Farm is because of her. Thank you, Natalia, for always being there for me and my family and for making a difficult situation so much easier."
We responded:
"Thank you so much for your review and we are glad you are doing well after the accident! We love Natalia, she does a great job helping our clients. We appreciate you and are always here to help!"
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Amanda Peck

August 4, 2025

5  out of  5
rating by Amanda Peck
"Always friendly and eager to help. Fantastic staff"
We responded:
"Thank you for the review! We really appreciate your business and are always here to help!"
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Balbina Gonzalez

July 30, 2025

5  out of  5
rating by Balbina Gonzalez
"Great office, they answered all my questions. Linda was very kind and helped my daughter too. 💯 Recommended"
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Balbina Gonzalez

July 30, 2025

5  out of  5
rating by Balbina Gonzalez
"Buena oficina, respondieron todas mis preguntas. Linda fue muy amable y ayudo a mi hija tambien. Recomendado al 💯"
We responded:
"Thank You!!"
Profile photo of Yani Hidalgo Gonzalez

Yani Hidalgo Gonzalez

July 30, 2025

5  out of  5
rating by Yani Hidalgo Gonzalez
"I love this office, Linda and Lacy were able to help me with everything i needed."
We responded:
"Thanks for the nice review! We are always there to help and really appreciate your business!"
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Katherine Hayes

July 22, 2025

5  out of  5
rating by Katherine Hayes
"Melissa is so so nice, she explained everything to me she was very respectful and I found myself saying to myself Melissa is so down to earth and she knows her job. Melissa is so helpful. Excellent job Melissa you got me signed up today."
We responded:
"Thank you so much for the kind words about Melissa! She really works hard to help our customers in anyway she can. We appreciate you and please don't hesitate to let's know when or if you need us anytime!"
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Diego Silva

July 6, 2025

5  out of  5
rating by Diego Silva
"Siempre que tengo una duda o cualquier pregunta, Natalia me soluciona, es muy atenta, muy cordial y siempre con una sonrisa. Muchas gracias!!!"
We responded:
"Thank you for kind review! Natalia is a great team member and always here to help!"
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Mari Butto

July 3, 2025

5  out of  5
rating by Mari Butto
"La experiencia con Natalia ha sido muy buena, es atenta y se toma el tiempo para explicar las dudas."
We responded:
"We love Natalia!! Thanks for the kind review!"
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James Stegall

June 20, 2025

5  out of  5
rating by James Stegall
"Called and spoke with Ryan about a quote for auto insurance. He was very helpful and answered any and all questions I had. Would recommend speaking with him"
We responded:
"Thank you so much for the kind words.We are always here to help!"
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Samanta Sosa

June 20, 2025

5  out of  5
rating by Samanta Sosa
"Ryan was a very helpful agent to talk to. He is very patient and responds to all questions with much care. I would recommend speaking with Ryan!"
We responded:
"Thanks you so much, Ryan loves your review!!!"
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Marina Hernandez

June 19, 2025

5  out of  5
rating by Marina Hernandez
"I had one of the best experience with RYAN!! He’s the best insurance agent ever!! Amazing customer service!! Best advice!! And he’s very professional. Thank you so much for helping me out."
We responded:
"Ryan does a great job helping our customers! Thank so much for the nice review and feedback back!"
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Analia Flores

June 19, 2025

5  out of  5
rating by Analia Flores
"Natalia ha sido una excelente asesora de seguros, atenta, atinada, acertada y muy cercana. La recomiendo 100%"
We responded:
"Thank you so much!!"
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Summer Molina

June 18, 2025

5  out of  5
rating by Summer Molina
"Ryan is very professional and was able to answer all of the questions I had about switching over to State Farm! I recommend reaching out to him for any of your insurance needs"
We responded:
"Thank you very much for your review and welcome to State Farm! "
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Juan Rios

June 18, 2025

5  out of  5
rating by Juan Rios
"The best agent siempre disponible y con la información que requiero"
We responded:
"Thank you very much and please let us know anytime if you need anything!"
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Katherine Avedician

June 18, 2025

5  out of  5
rating by Katherine Avedician
"Ryan was excellent!! Very professional and friendly. He gave me great advice with different customized options!"
We responded:
"Thank you! We appreciate your business and are here to help you anytime you need us! "
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Hardy Adham

May 21, 2025

5  out of  5
rating by Hardy Adham
"Mrs. Lacy Scarbrough was amazing! She is very experienced, patient, and kind. She truly goes above and beyond to help you and will do her best to find the right solution for your needs. Highly recommend her if you're looking for excellent service and genuine care."
We responded:
"Thank so much for the review! Lacy does a great job! Call us anytime and we appreciate your business."
Profile photo of Tadeo NGUYEN

Tadeo NGUYEN

January 30, 2025

1  out of  5
rating by Tadeo NGUYEN
"Your answer: Lacy Scarbrough 09:03 (13 giờ trước) đến Melissa, Heath, tôi Good morning Mr. Nguyen, I wanted to make sure you received this. I sent this yesterday in reply to your State Farm.com email to our office. Your auto policy terms runs from 7/27/24-1/27/25. You had requested to cancel in 7/27/24 and then requested to reinstate the policies 9/6/24. The cancelled policies were reinstated with time out of force from 7/27/24-9/4/24 with the same term period, not rewritten. The payment you made on 9/4/24 paid the policies through to renewal on 1/27/25. You now have a bill due for the 6 month renewal for 1/27/25-7/27/25. The two auto policies are on a monthly billing account. You can pay for the 6 month period if you prefer. When I cancelled my policy, my policy was terminated so you don't cover my vehicles it mean I don't have to pay the premium, when I come back I only pay from the day of the new contract in valid. It so ridiculous that I have to pay on the days you don't cover for me, it is the trick"
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Jessica Canizalez

November 24, 2024

5  out of  5
rating by Jessica Canizalez
"Ella es la mejor ! Muy buena en servicios , Comunicación , soluciones !! Muchas gracias !"
We responded:
"Thank you! We appreciate your business!!"
Profile photo of Tucker Mullen

Tucker Mullen

November 13, 2024

5  out of  5
rating by Tucker Mullen
"I trust Heath Johnson State Farm with all of my Personal Coverages and for my Heating & Air Business, their staff always offers great service!!"
We responded:
"Thank you and we appreciate your business!!"
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Kelvin Padilla

October 25, 2024

5  out of  5
rating by Kelvin Padilla
"I’m very happy to have Natalia as my agent. I definitely recommend her."
We responded:
"Thank you!"
Profile photo of Jorge Escalon

Jorge Escalon

October 25, 2024

5  out of  5
rating by Jorge Escalon
"Best and fast service, we recommend Natalia 💯👍"
We responded:
"Hi Jorge, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and that Natalia was able to assist you so well. Your recommendation means a lot to us. We look forward to helping with your insurance needs for many years to come!"
Profile photo of Nunez L. (Cblenz30)

Nunez L. (Cblenz30)

July 11, 2024

5  out of  5
rating by Nunez L. (Cblenz30)
"Good agent resolve your problem in no time good communication skill and how estefani break down the situation and explain it well"
We responded:
"Thank you for your kind words! We’re delighted to hear that Estefani was able to resolve your problem quickly and effectively. Her excellent communication skills and ability to break down and explain situations clearly are truly appreciated. If you need any further assistance, please don’t hesitate to reach out. We value your feedback and support!"
Profile photo of Naturu AlcJones

Naturu AlcJones

July 11, 2024

5  out of  5
rating by Naturu AlcJones
"Great Service and Amazing staff"
We responded:
"Thank you for the five-star review and kind words. We truly appreciate your support and for trusting State Farm with your insurance needs. We look forward to working with you for many years to come!"
Profile photo of John Lodrigue

John Lodrigue

July 9, 2024

5  out of  5
rating by John Lodrigue
"I have been with State Farm for 30 years, I have never had an agent so caring an concerned for my families coverage and making sure if we file a claim it gets handled quickly and easy. I could not imagine finding someone nearly as good or better than Melissa. I will follow her wherever she works."
We responded:
"John, thank you for your heartfelt review! We’re honored to have had you with State Farm for 30 years. It’s wonderful to hear that Melissa has provided such exceptional care and concern for your family’s coverage and claims. Your loyalty and trust in her mean the world to us. We are committed to maintaining the high standards of service that Melissa exemplifies. If you ever need anything, please don’t hesitate to reach out. Thank you again for your continued support!"
Profile photo of Janice Johnson

Janice Johnson

July 4, 2024

5  out of  5
rating by Janice Johnson
"Health Johnson State Farm office is best. Ms Melissa is super friendly and very helpful."
We responded:
"Hi Janice, thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Melissa at the Health Johnson State Farm office. Her friendliness and helpfulness are qualities we truly value in our team members. If you need any further assistance or have more questions, please feel free to reach out. We appreciate your support! "
Profile photo of CAYHY SIMPSON

CAYHY SIMPSON

July 3, 2024

5  out of  5
rating by CAYHY SIMPSON
"If you need burial insurance or life insurance Melissa will go above and beyond to make sure you are prepared for when the time is in need. Thanks Melissa."
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that Melissa was able to assist you with your burial and life insurance needs. Our team is dedicated to providing exceptional service, and it’s wonderful to know that Melissa went above and beyond to ensure you are well-prepared. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Thanks again for your feedback!"