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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tucker Mullen

November 13, 2024

5  out of  5
rating by Tucker Mullen
"I trust Heath Johnson State Farm with all of my Personal Coverages and for my Heating & Air Business, their staff always offers great service!!"
We responded:
"Thank you and we appreciate your business!!"
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Kelvin Padilla

October 25, 2024

5  out of  5
rating by Kelvin Padilla
"I’m very happy to have Natalia as my agent. I definitely recommend her."
We responded:
"Thank you!"
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Jorge Escalon

October 25, 2024

5  out of  5
rating by Jorge Escalon
"Best and fast service, we recommend Natalia 💯👍"
We responded:
"Hi Jorge, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and that Natalia was able to assist you so well. Your recommendation means a lot to us. We look forward to helping with your insurance needs for many years to come!"
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Nunez L. (Cblenz30)

July 11, 2024

5  out of  5
rating by Nunez L. (Cblenz30)
"Good agent resolve your problem in no time good communication skill and how estefani break down the situation and explain it well"
We responded:
"Thank you for your kind words! We’re delighted to hear that Estefani was able to resolve your problem quickly and effectively. Her excellent communication skills and ability to break down and explain situations clearly are truly appreciated. If you need any further assistance, please don’t hesitate to reach out. We value your feedback and support!"
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Naturu AlcJones

July 11, 2024

5  out of  5
rating by Naturu AlcJones
"Great Service and Amazing staff"
We responded:
"Thank you for the five-star review and kind words. We truly appreciate your support and for trusting State Farm with your insurance needs. We look forward to working with you for many years to come!"
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John Lodrigue

July 9, 2024

5  out of  5
rating by John Lodrigue
"I have been with State Farm for 30 years, I have never had an agent so caring an concerned for my families coverage and making sure if we file a claim it gets handled quickly and easy. I could not imagine finding someone nearly as good or better than Melissa. I will follow her wherever she works."
We responded:
"John, thank you for your heartfelt review! We’re honored to have had you with State Farm for 30 years. It’s wonderful to hear that Melissa has provided such exceptional care and concern for your family’s coverage and claims. Your loyalty and trust in her mean the world to us. We are committed to maintaining the high standards of service that Melissa exemplifies. If you ever need anything, please don’t hesitate to reach out. Thank you again for your continued support!"
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Janice Johnson

July 4, 2024

5  out of  5
rating by Janice Johnson
"Health Johnson State Farm office is best. Ms Melissa is super friendly and very helpful."
We responded:
"Hi Janice, thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Melissa at the Health Johnson State Farm office. Her friendliness and helpfulness are qualities we truly value in our team members. If you need any further assistance or have more questions, please feel free to reach out. We appreciate your support! "
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CAYHY SIMPSON

July 3, 2024

5  out of  5
rating by CAYHY SIMPSON
"If you need burial insurance or life insurance Melissa will go above and beyond to make sure you are prepared for when the time is in need. Thanks Melissa."
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that Melissa was able to assist you with your burial and life insurance needs. Our team is dedicated to providing exceptional service, and it’s wonderful to know that Melissa went above and beyond to ensure you are well-prepared. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Thanks again for your feedback!"
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Maria Matos

July 2, 2024

5  out of  5
rating by Maria Matos
"Excelente servicio y atención, Naty siempre esta cuando la necesitamos, The best agent in town for sure. Si necesitas asesorias, orientacion y asegurar : vehiculos, negocios y muchos servicios mas ella es la persona indicada .. 💕"
We responded:
"Maria, thank you so much for your fantastic review! We’re thrilled to hear that Naty has provided you with excellent service and attention. It’s wonderful to know that she is always there when you need her and that you consider her the best agent in town. Your recommendation means a lot to us. If you need any further advice, guidance, or insurance services for vehicles, businesses, and more, please don’t hesitate to reach out. We appreciate your support!"
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Ana Azuaje

July 2, 2024

5  out of  5
rating by Ana Azuaje
"Ella es la mejor resuelve todos los problemas al instante."
We responded:
"Hi Ana, thank you for the kind words and taking the time to share your experience with us. We appreciate your support and trust with State Farm Insurance. "
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Diego Centurion

April 25, 2024

5  out of  5
rating by Diego Centurion
"Great service!!"
We responded:
"Thank you for the nice review! We appreciate you and are looking forward to helping you in anyway we can, welcome to our Agency!"
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Elizabeth N

April 2, 2024

5  out of  5
rating by Elizabeth N
"Maria so very professional and patient! She walked me through every step, answered ALL of my questions, responded in a timely manner, and explained the coverage options tediously. I look forward to a lasting relationship with State Farm and will reach out to Maria with all of my needs in the future!!! My Homeowners insurance was $133.00 a month and for the EXACT SAME coverage, State Farm quoted me at $66.00 a month. I am elated!"
We responded:
"Thank you so much for your nice review! We really appreciate you and for the trust you put in us as your State Farm Agency. We are here and ready to help in anyway we can moving forward. Maria was thrilled with the review! "
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Oliver Riley Jr

February 1, 2024

5  out of  5
rating by Oliver Riley Jr
"She help me a whole lot I really need a better insurance"
We responded:
"Oliver, thank you for the 5-star rating and kind words! We are happy to hear you had a great experience with our team. We strive to provide you with the best service possible, so we appreciate your feedback. If you ever have any questions, please don't hesitate to reach out. We are always happy to help. Thanks again!"
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Frederica Bramlett

January 26, 2024

5  out of  5
rating by Frederica Bramlett
"Jessica Williams is the best Agent to work with! She’s professional, honest, and truly cares about offering great coverage at affordable rates. Jessica was able to match my current coverage limits while saving me a good deal of money (compared to what I was already paying with my former company.) Thanks Jessica! If you’re shopping around, I highly recommend you give her a call!"
We responded:
"Frederica, we are ecstatic to hear that you had a great experience with Jessica. She is indeed the best agent to work with, as she is honest, and caring. Jessica is very skilled at finding the best coverage at affordable rates, and we are glad that she was able to save you money. Thank you for your appreciation and your high recommendation. We are happy to have you as our valued customer. "
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maritza montana

January 18, 2024

5  out of  5
rating by maritza montana
"Customer service is excellent, giving accurate, effective and objective information about what one needs!"
We responded:
"Hi Maritza, thank you for taking the time to share your experience with Heath Johnson State Farm in Memphis. We are so happy to hear you have had a great experience with our team and our insurance services. Please let us know if you ever have any questions or concerns, we are always here to help!"
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Eduardo Fernandez

January 15, 2024

5  out of  5
rating by Eduardo Fernandez
"NATALIA is rock star with us ! She is a professional ,nice person!"
We responded:
"Thank you for the great review and kind words Eduardo! We appreciate your support and taking the time to share your experience with Natalia. We are happy to know she has provided you with such great service. We are looking forward to working with you for many years to come!"
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kate lara

January 15, 2024

5  out of  5
rating by kate lara
"Gracias por todo a la aseguradora. Nosotros muy felices por sus atenciones, especialmente a Nathalia. Muchísimas bendiciones. Somos Carlos y Ana Veliz."
We responded:
"Carlos and Ana, thank you for the wonderful review and kind words. We can't thank you enough for your support and for trusting State Farm with your insurance needs. Your review means the world to us and we are so happy to know you are satisfied with our insurance services. Please never hesitate to reach out if you have any questions or concerns. We are always here to help!"
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Athene Thompson

January 15, 2024

5  out of  5
rating by Athene Thompson
"I have loved having Natalia as my insurance agent. She is the best!!! She has the best customer service. She is always there to help me out if I have any questions no matter how big or small or time of day! She always goes above and beyond and I couldn’t ask for a better agent. I don’t ever have to worry and for that I am super grateful!"
We responded:
"Athene, thank you for the wonderful review and your kind words. We truly appreciate your support and for trusting State Farm with your insurance needs. We love to know our team is going above and beyond to help our customers! So we appreciate you taking the time to share your experience with Natalia and will make sure to share your compliments with her!"
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natalio yskeif

January 15, 2024

5  out of  5
rating by natalio yskeif
"Y la atención personalizada de natalia alcántara, la recomiendo ampliamente"
We responded:
"Thank you for the 5 star review, Natalio! We truly appreciate your feedback!"
Profile photo of Héctor Betancourt

Héctor Betancourt

January 15, 2024

5  out of  5
rating by Héctor Betancourt
"Mi agente de servicio Nathalia es excelente ya que ella conoce y ofrece muy bien los servicios y beneficios de contar con State Farm, me agrada ser aceptado como cliente de ustedes ya que me han brindado muy buen soporte y acompañamiento con mis procesos de seguro"
We responded:
"Gracias por tomarse el tiempo para dejarnos tan buenos comentarios. ¡Lo apreciamos!"
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Michael Waldrop

November 20, 2023

5  out of  5
rating by Michael Waldrop
"Great State Farm Team"
We responded:
"Michael thank you for the great review!! "
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Aquiles Rejón

August 30, 2023

5  out of  5
rating by Aquiles Rejón
"Excelente atención"
We responded:
"Hi Aquiles! Thank you for the great review and for trusting the Heath Johnson Team with your insurance needs. We look forward to assisting you again in the future and as always please never hesitate to reach out with any questions or concerns. We are always here to help!"
Profile photo of Vicki Nix

Vicki Nix

August 26, 2023

5  out of  5
rating by Vicki Nix
"Jessica was so wonderful and helpful getting me a way better price on my Car and Home insurance! She.was a pleasure to work with and made the transition so smooth. Very happy experience with this company."
We responded:
"Vicki, I am so happy Jessica was able to help with your Car and Home Insurance needs. We are always here when you need us and it means a lot to me and my team that you had such a positive experience with us! Thank you for wonderful review! "
Profile photo of Alejandra Galego

Alejandra Galego

August 23, 2023

5  out of  5
rating by Alejandra Galego
"Gracias Natalia ppr estar siempre pendiente de nosotros. Siempre muy profesional y amable. Sos la mejor!!! 200% recomendable"
We responded:
"Alejandra, this review made our day! Thank you for sharing your kind words with us and the community! We appreciate your support and are looking forward to working together for many years to come. I will make sure to pass this along to Natalia, I know she will be thrilled as well!"
Profile photo of Taryn George

Taryn George

August 17, 2023

5  out of  5
rating by Taryn George
"Jessica was patient , kind and efficient. Got a great price and better coverage than our last insurance company. I’m thrilled!"
We responded:
"Taryn, thank you for trusting State Farm with your insurance needs and taking the time to share your experience. We truly appreciate your support and our honored to provide you with better insurance coverage at a better price! We love hearing our clients feedback and knowing they are happy to be a part of the Heath Johnson office here in Memphis. Looking forward to many years to come."