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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aquiles Rejón

August 30, 2023

5  out of  5 rating by Aquiles Rejón
"(Translated by Google) Excellent attention (Original) Excelente atención"

Vicki Nix

August 26, 2023

5  out of  5 rating by Vicki Nix
"Jessica was so wonderful and helpful getting me a way better price on my Car and Home insurance! She.was a pleasure to work with and made the transition so smooth. Very happy experience with this company."

Alejandra Galego

August 23, 2023

5  out of  5 rating by Alejandra Galego
"(Translated by Google) Thank you Natalia ppr for always being aware of us. Always very professional and friendly. You're the best!!! 200% recommended (Original) Gracias Natalia ppr estar siempre pendiente de nosotros. Siempre muy profesional y amable. Sos la mejor!!! 200% recomendable"

Taryn George

August 17, 2023

5  out of  5 rating by Taryn George
"Jessica was patient , kind and efficient. Got a great price and better coverage than our last insurance company. I’m thrilled!"

Amos Taylor (FamousAmos)

August 10, 2023

5  out of  5 rating by Amos Taylor (FamousAmos)
"My Experience with Natalia Alcantara Has Been So Helpful, She Has Gave Me So Much Knowledge On How Insurance And It’s Benefits Work. Im Very Please With Her Services. I HIGHLY RECOMMEND Her To Whoever In Need Of Any Assistance when It Come To Life Insurance And more."

Jean Ortiz

July 26, 2023

5  out of  5 rating by Jean Ortiz
"Jessica was very professional and made the experience enjoyable."


July 20, 2023

1  out of  5 rating by JCS Sub
"This office has very poor BUSINESS/Customer Service etiquette. I called spoke with Angel to pay on a friend's policy. Gave her his name policy number along with his bank information. Two checks both same banking information. First check was for $128 the other check for 4 vehicles was for $2195. She asked me if the 4 vehicles were on the same bank account I said Yes. I'm not a client of State Farm never in my life have I been but unbeknownst to me she was able to get my banking information and charge my account the $2195. I called and spoke with someone in their CSR to see if they had anything on me insurance wise and they said No. I filed a report. Angel did apologize and said she made a mistake but she couldn't not answer me as to were did she get my information and why did she think it was ok to Debit my account for his policy after i had given her his banking information I never gave her my name just his name and policy number. Heath Johnson (Agent) hasn't reached out to me after several phone calls. Please BEWARE OF WHATEVER SCHEME THEY HAVE GOING ON AT THIS PARTICULAR ST. FARM OFFICE. I want my Name and banking information removed from your database. There was need for what this office did to me. Very Saddening"

Cheryl Johnson

June 5, 2023

5  out of  5 rating by Cheryl Johnson
"Jessica Willians was awesome I really appreciate the kindness ,willingness and patience she had during this transaction we need more people like her….. Thanks Jessica"

Roy Logan

April 3, 2023

5  out of  5 rating by Roy Logan
"Within minutes Jessica Williams saved me money and had me all set. All I had to do was cancel my current high priced insurance. I would recommend State Farm Jessica WILLIAMS to any of my friends and family. I'm excited to save money. Thank you Jessica 😊"

marelina rubio

March 9, 2023

5  out of  5 rating by marelina rubio
"(Translated by Google) Very grateful for Natalia's attention with all the advice from our insurance. 1000% recommended (Original) Muy agradecida con la atención de Natalia con toda la asesoría de nuestro seguro. Recomendada al 1000%"

Mireya Montaña

March 8, 2023

5  out of  5 rating by Mireya Montaña
"(Translated by Google) Thank you Natalia, you are always there for my family, beautiful attention, always willing to help when we need it. Me and my family are super happy to be protected with State Farm (Original) Gracias Natalia , por siempre estás para mi familia , linda atención , siempre dispuesta para ayudar cuando lo necesitamos. Yo y mi familia súper feliz de estar protegidos con State Farm"

Moises Gamboa González

March 8, 2023

5  out of  5 rating by Moises Gamboa González
"(Translated by Google) Thank you Natalia, I give you 6 stars for being so professional in what you do. Excellent attention. (Original) Gracias Natalia te doy 6estrellas por ser tan profecional en lo que haces. Excelente atención."

love Dior

February 28, 2023

1  out of  5 rating by love Dior
"I tried to get business insurance I never heard of a insurance company asking for W2 form either they was trying to go up on the price they gave me or over charge me"

Dylan Barton

December 2, 2022

5  out of  5 rating by Dylan Barton
"Melissa Bullock is the best. Very helpful/knowledgeable/kind. Highly recommended."


December 2, 2022

5  out of  5 rating by tatermel99
"Best in the business Melissa bullock has done so much to help me! Highly recommended"

Alexis Fernandez

November 30, 2022

5  out of  5 rating by Alexis Fernandez
"Natalia is amazing!! She made me feel welcome and safe. It didn’t take long but yet she paid attention to all details. I would recommend anytime!"

abdelmassih ayrot

November 30, 2022

5  out of  5 rating by abdelmassih ayrot
"(Translated by Google) In attention advice and insurance prices are the best 100% recommended (Original) En atención asesoría y precios de aseguranzas son los mejores 100% recomendados"

Thomas Stanfield

November 30, 2022

5  out of  5 rating by Thomas Stanfield
"I have been with State Farm for about 30 years and haven’t looked at any other insurance at all, because of Melissa Barton."

Ashley Donnelly

November 29, 2022

5  out of  5 rating by Ashley Donnelly
"I'm delighted to have Melissa Bullock taking care of my and my mom's car and homeowners insurance. She's always one phone call away to help me with my needs. We left Geico & Liberty Mutal insurance companies for Heath Johnson State Farm. Her rates were competitive, and having a human to help us rather than online has been a blessing. I 100% recommend Melissa and Heath Johnson State Farm."

Latresha Holt

October 3, 2022

1  out of  5 rating by Latresha Holt
"I have been with this insurance company for 3 years. On July 6, 2022 I received a text message from Melissa, despite me asking not to text, to call only. However, they texted about a “possible driver” in my household. I called and asked what was the text message regarding? They stated it was about my son, “something popped up on him” I asked her what do mean something popped up? She asked did he get a license? I told her you’re a insurance company you could tell if he received a license. I informed her my son received a ID over a year ago, however he doesn’t have a license nor a permit! She said ok that’s all I need to know! However Melissa failed to informed the underwriting company of this and I was dropped because they said “ I failed to provide a driver record for my son, which doesn’t even have a driver’s record! I wouldn’t recommend this Agent to no one! I will be filing a formal complaint as well."

Monxica P.

September 20, 2022

5  out of  5 rating by Monxica P.
"Thank you Natalia Alcantara, always takes the extra mile and the time to help me and my family with any of questions or needs. She will go beyond her time and effort to make things happen, so she make sure I understand everything plus I feel easy and comfortable asking questions. She recommend insurance with furthermore advice, to my friends and family I will recommend Natalia Alcantara THANK YOU again for taking the time to help me understand the meaning of insurance and policies leave us such peace of mind, Natalia you are wonderful person that recognizes our needs We are glad to have your assistance for the insurance and look forward to keeping working with you for years to come!"

Perla Trinidad Perez

September 17, 2022

5  out of  5 rating by Perla Trinidad Perez
"Not only do I really appreciate the extensive care that Natalia provides, but her devotion is admirable which carries through the attention to details and knowledgable in State Farm's policy. Definitely a sincere, passionate agent to be represented by."

Tucker Mullen

May 24, 2022

5  out of  5 rating by Tucker Mullen
"Really great people that helped me save a lot of money!"

Mrs Mullen

May 24, 2022

5  out of  5 rating by Mrs Mullen
"Thanks to them I feel safer on the road!"

Michelle Black

May 24, 2022

5  out of  5 rating by Michelle Black
"Very happy with Heath and his team. I’ve been with State Farm so long I lost count. Jessica Williams is my favorite CSR but the whole office is great help and my rates stay the same give or take a few dollars. I will stay with State Farm probably forever."